Privacy policy

Effective date: 10 Oct 2026

This policy explains how NovaArk Technologies (“NovaArk”, “we”, “us”) collects and uses information when you visit this website or contact us through it.

Information we collect

We collect the information you choose to send us through our contact and quote request forms or by email: your name, company, email address, phone number, the content of your message, and any project details or files you upload, such as design files and bills of materials.

Like most websites, our hosting provider automatically records standard technical information, such as IP address, browser type and the pages requested, in server logs used for security and troubleshooting. We also keep a short-lived record of IP addresses that submit forms, to prevent spam and abuse.

This website does not use advertising or analytics cookies.

How we use your information

• To respond to your inquiry and prepare quotes
• To review the design files you send us for the purpose of quoting and building your project
• To communicate with you about an existing or prospective order
• To protect this website against spam, abuse and security threats

We do not sell your personal information, and we do not use your design files for any purpose other than your project.

How information is shared

Form submissions are delivered to us by email through our website host and email provider, who process the data on our behalf. We may share project information with suppliers only where needed to fulfill your order, such as component distributors, and never share your design files without your agreement. We may disclose information where required by law.

Confidentiality of design data

We treat the design data you send us as confidential. If you need a formal non-disclosure agreement before sending files, let us know and we will arrange one first.

How long we keep information

We keep inquiry and quote information for as long as needed to respond to you and to manage any resulting business relationship, and to meet our legal and accounting obligations. Spam-prevention records are deleted automatically within 24 hours.

Security

This website is served over an encrypted (HTTPS) connection, and form submissions are validated and processed on our server. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information you send us.

Your choices

You can ask us to access, correct or delete the personal information you have sent us by contacting us at the address below. Depending on where you live, you may have additional rights under applicable privacy laws.

Contact us

NovaArk Technologies
2938 Overbeck Ln, West Chicago, IL 60185, USA
Email: Sales@novaarktechnologies.com
Phone: +1 (331) 240-5054

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.